If you've added Question Slides to a Captivate simulation, you've likely come across two navigation issues that are tough to resolve. First, you test the quiz and, after answering all the questions, you can't get the pesky quiz to go backwards so you can review the answers. Second, if the project contains interactive objects (like buttons or click boxes), after clicking the object, you can't go back and click the object a second time. Even worse, you often times can't get to the slide at all (even if you click the Rewind button on the playbar). It's maddening I tell you!
There are two main reasons that projects with Question Slides end up with backward movement issues. The first problem you might be able to find and resolve on your own given time... but that second problem isn't so obvious. Read on...
First, if you want your users to be able to go backward and review the Questions in your quiz, you have to enable the backward movement feature.
- Choose Quiz > Quiz Preferences
- Select Settings from the Quiz category
- From the Settings area, select Allow backward movement
- Click OK
Okay, so that takes care of the backward movement problem. But what about when users click on a button or click box in your lesson to jump to a slide, and then they can't get back to that slide. What's up with that? The slide in question wasn't a Question Slide. So why can't user's get back to it. The truth is, I see this kind of thing all of the time. And more times than not, here's what you can do to allow backward navigation to slides (specifically when you have slides with interactivity within the same project as Question Slides).
- Right-click the interactive object on the slide (click box, button or even a Text Entry box)
- On the Reporting tab, ensure none of the options are selected
- Click OK
Believe it or not, this simple step should resolve the issue. Why? If you enable Reporting for an object, the object basically makes its slide a Question Slide, even though the slide is not a traditional Question Slide (it doesn't even look like a Question Slide). Once a user clicks the object, the user has, in effect, answered a question (Reported a result). Once reported, the result can't be reported a second time and navigation backward becomes impossible or clunky (even if Allow backward movement is enabled).