You are recording a demonstration and you'd like to capture the amount of time a process takes. For instance, clicking a button in your application takes 7 seconds for the process to complete. However, when you record the demonstration, Captivate captures the button click and the resulting screen, but does not capture the 7 seconds it took for the process to conclude. In fact, Captivate's Timeline seems to have ignored the processing time altogether.
It's a real timing dilemma! As far as I'm concerned, it's a bad idea to capture the 7 second delay between one click and the next. Just because a process takes time, doesn't mean that you have to force your learner to experience the delays.
I recently worked with a client who wanted to show the actual delays a user would experience between one click and the next to make the demonstration more realistic.
Believe it or not, Captivate does have a little known or used feature that will allow you to record your clicks and the resulting delays that might occur between one screen and the next.
Show Captivate's Preferences (Edit menu if you're using Windows; Adobe Captivate menu if you're using a Macintosh).
From the Recording group, select Settings and, from the Audio Options, select Actions in Real Time.
From now on, recording a 12-minute process will force your eLearning video to play for 12-minutes. A 20-second delay between clicks will result in a 20-second play time for the Captivate slide.
Fair warning however... most eLearning videos won't be better by recording Actions in Real Time. In fact, the published videos will be larger and will play longer than necessary. Be sure to go back to the Preferences dialog box and disable the Actions in Real Time option prior to recording if you don't want to use it.