In part one of my Learning Management System (LMS) implementation strategies series I went over the importance of defining LMS and project expectations. This week, I’d like to go over the people you’ll need on your team before moving forward with implementation.
Here are the primary roles necessary for any LMS implementation team: LMS Administrator, Project Manager, Authors/Content Developers, and IT/Web Integrators.
The LMS Administrator is the team quarterback, choosing and leading all of the other team members, driving forward the entire implementation process, as well as having responsibility for managing, setting up, tracking, and analyzing communication with the audience (the actual learners).
Next is the Project Manager. In smaller scale organizations, the LMS administrator will have a dual-role on the team, responsible for the project management tasks as well as administrator tasks. However, if the scope of the implementation is large and/or very complex, it's best to have a Project Manager on the team.
Authors grapple with another immense component of the implementation: content. Often organizations have pre-existing learning content that needs to be blended into existing content. That's where the authors come in. Long after the LMS has been put into place, authors continue to build and add ongoing learning content. The LMS administrator can and should delegate some of the permissions to the authors to allow for, among other things, the ability to create, modify, and delete courses, upload content packages, and assign courses to learners (and reset the lesson as necessary).
It’s important to have engaged Web Integrators early in the process, perhaps even before selecting your LMS. Integrators are responsible for identifying and mapping the processes that you want to implement, and ensure it will work in conjunction with other systems.
Next time: Distinguishing the Urgent from the Important. Prioritizing Requirements and Expectations.
Ann Crane, Engage Systems, LLC., is an Adobe Captivate Prime and Adobe Connect expert. Based in San Francisco, California, Ann serves as an eLearning consultant and virtual experience guide, quickly transitioning clients to digital collaboration concepts and technologies.