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April 27, 2010

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Kevin Tye

I have been a technical communicator for over twenty-two years, and in that time, I have written user guidance materials in many forms. I would absolutely agree that humor within texts designed for user driven self-guided study should be kept to the absolute minimum so as not to detract from the core business of the text - educating the user. However having stood in front of rooms full of eager (and not so eager) students, to deliver training with no humor, or at the very least light hearted banter, can be catastrophic with regards to engaging with the students. So as with all things, we a looking at horses for courses, if you'll pardon the pun :-).

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